Everyone’s 24/7 executive assistant
In most business environments, data is spread across multiple applications meaning that, in the course of their roles, users must interrupt the task at hand to access different sources of information. Sometimes this data is available at the click of a button but, more often than not, they require longer processes to weed out what is required from what is not required on this occasion.
Shortening the process would enable your users to access what they need more quickly, reducing distractions and increasing their efficiency.
Magellan’s automated on demand service, Ask Robert, can do just that. It provides a solution allowing your staff to access automated tasks and processes, triggered instantly, via email. Responses can be delivered within seconds, regardless of the time of day.
The introduction of Ask Robert can reduce your reliance on subject matter experts to gather data for less-frequently required reports, or can introduce a consistent way to retrieve and interpret information, minimising the opportunity for discrepancies in the output.
All users are able to benefit from access to this solution, eliminating the need for internal experts to be constantly engaged and freeing up valuable resources across all levels of staff. Ask Robert ensures seamless operations and enhances productivity, enabling you to focus on delivering exceptional service to your clients, around-the-clock.
Contact us at to discuss how Ask Robert can help your business increase your business efficiency.